Shipping policy
Canadian Customers - I am happy to hold your packages until the 2024 postal strike is over!
*After December 2024 I will no longer be shipping to any EU countries due to new tax requirements.*
With the exception of pre-orders, items typically ship out within 7 business days of purchase, to the address provided at checkout. PLEASE MAKE SURE YOUR SHIPPING INFORMATION IS CORRECT AT CHECKOUT. If you need me to update an accidental incorrect address you MUST email me immediately after purchasing with your order number & details. I cannot change an address on a package that has already been shipped.
I ship everything with tracking, at cost, via USPS or UPS** (your choice at checkout), to just about anywhere in the world*. Shipping is calculated at checkout based on the combined weight of everything purchased & location of buyer. It typically ranges from $5-10+ domestic / $20-75+ international, and typically arrives within 1-3 weeks, but can be upwards of 8 weeks for international buyers.
International buyers please be aware that YOU are responsible for any additional customs fees/tariffs/taxes that your country requires to complete delivery. These fees & subsequent delivery delays vary depending on location. I absolutely will NOT falsify information on federal documents just so you can avoid paying customs fees. It is illegal, and I refuse to put myself, my business, and my customers at risk.
*I do NOT ship to the UK due to customs/VAT changes & charges brought on by Brexit. I am also unable to ship to locations included in current shipping suspensions. Please check the USPS.com website for an up to date list of these countries and full details to see if this applies to you. I am sorry about the inconvenience, this is completely out of my hands.
**Please note that insurance is not offered at this time as it is more often than not, a time consuming, and ineffective process to get approved. Trust me, it is not worth the headache for either of us.
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I automatically combine shipping when you make multiple purchases to the same name and address within a short period of time. Please keep in mind that while this usually results in shipping overage refunds, sometimes it doesn’t. If you would rather I ship your purchases individually, PLEASE leave a note in one of your orders at checkout or email me with ALL of your order numbers as soon as possible! I cannot make changes to orders that have already shipped.
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You can track your package at USPS.com or UPS.com using the tracking number provided in your shipping notification email. (Please note that tracking is not available for items marked “free shipping”). Tracking may not show for international buyers once your package has left the United States.
It is VITAL that you make sure your email address is correct AND working! I cannot send you order confirmations, shipping & refund notifications, tracking numbers, or contact you in the event of a problem.
If your package is running late (and it's not holiday season), please call your local post office and have your name & tracking number on hand! It is your responsibility to make sure your packages are being delivered to a safe address.
*Please understand that I am not liable or responsible for your package, in any way, once it leaves my hands, and I have absolutely ZERO control over handling, delivery times, postage rates, & customs fees.
For further information please see the FAQs page.